Comprehensive cargo insurance protecting your goods against loss, damage, and theft from origin to final destination — with straightforward claims processing completed within 7 business days.
Every shipment faces risk — from handling damage and theft to weather events and transit accidents. Our cargo insurance plans are designed to give you complete peace of mind regardless of shipping mode or destination. We offer both all-risk policies (covering all physical loss or damage not specifically excluded) and named-perils policies for budget-sensitive shipments. Our claims team operates independently from our operations division, ensuring impartial and fast resolution of every claim — with approved payouts processed within 7 business days.
A clear, managed process from booking to delivery — with full transparency at every stage.
Submit your shipment details. Our team prepares all required documentation, shipping instructions, and freight quotes within hours.
We arrange pickup from your location or origin facility. All cargo is inspected, weighed, and prepared for dispatch according to international standards.
Your shipment moves through our global network with live tracking updates at every checkpoint. You receive real-time notifications via email.
Safe delivery at the destination. A delivery confirmation with timestamp and proof of receipt is sent to both sender and receiver immediately.
All-risk cargo insurance covers all physical loss or damage to your goods during transit from any external cause, unless specifically excluded. Exclusions typically include inherent vice (natural deterioration), inadequate packaging, and loss caused by the insured's own actions. It is the broadest and most recommended form of cargo coverage.
Contact our claims team at info@superiorttranlog.com within 3 business days of discovering the loss or damage. Provide your tracking number, a description of the damage or loss, photographic evidence where possible, the commercial invoice or proof of value, and a copy of the bill of lading or airway bill. We will acknowledge your claim within 24 hours and begin the assessment process.
Cargo insurance is not automatically included in standard shipping rates. It is offered as an optional add-on and we strongly recommend it for all shipments. Our freight specialists will include insurance options in every quote. The premium is typically a small percentage of the declared cargo value.
Standard policies cover cargo values up to USD 250,000 per shipment. For high-value consignments above this threshold — such as fine art, jewellery, or high-end electronics — we offer specialised high-value cargo policies. Contact our team to discuss coverage limits for your specific shipment.